We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. * Any item that is returned more than 30 days after delivery * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. There are certain situations where only partial refunds are granted: (if applicable) *Please do not send your purchase back to the manufacturer*. Please contact to check eligibility before returning an item. To complete your return, we require a receipt or proof of purchase such as an order number. * Sealed products where the seal has been broken. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Our returns policy lasts 14 days in accordance with European Legislation. If you have any questions about your trackable order, please contact us at with your name and order number, and we will look into it for you. Pokénord AB is not responsible for mail that may be lost. If you want a safer delivery option, you must select ' trackable parcel'. Note: If you select 'bubble mailer' you won't receive a tracking number with your order.

Please allow 48 hours for the tracking information to become available. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. How do I check the shipping status of my order?

Downloadable pokeno cards